Privacy Policy

Wito Projects (“we”, “our”) respects your privacy. This policy describes how we collect, use, and protect information when you use our website witoprojects.co.za, contact our Booysens studio, or subscribe to design updates. We process personal information fairly and only for purposes that are explained below.

Who we are

The data controller for this website is Wito Projects, 35 Koster Street, Booysens, Johannesburg, 2091, South Africa. We provide interior design, shopfitting, and bespoke joinery services to residential and commercial clients in Johannesburg, Sandton, and wider Gauteng.

Information we collect

When you contact us via the website form, email, phone, or WhatsApp, we may collect your name, email address, telephone number, suburb or site address, and any message or project details you provide. If you book a site visit, we may record access notes and measurements needed to prepare a quote. Newsletter subscribers provide an email address only unless they choose to share more in correspondence.

How we use it

We use this information to respond to enquiries, prepare quotations, schedule consultations, deliver subscribed design updates, and improve our services. We do not sell your data to third parties. Where we share information with trusted suppliers (for example couriers or IT providers), we limit disclosure to what is necessary and expect appropriate confidentiality and security.

Cookies and analytics

Our site may use cookies for essential functionality such as form security tokens. We may use analytics tools to understand how pages are used so we can improve content and performance. You can control or delete cookies through your browser settings. Interactive map embeds load only after you choose to view them, which limits third-party cookies until that point.

Data retention

We retain enquiry and newsletter data only as long as needed to respond to you, deliver subscribed updates, or meet legal obligations. You may ask us to delete your contact details at any time.

Your rights

Under applicable South African privacy law, you may request access to personal information we hold about you, ask for corrections, or object to certain processing. Contact us using the details below and we will respond within a reasonable period.

Third-party services

We may use email delivery, analytics, or map embeds from trusted providers. Those services process data under their own policies. We choose vendors that support secure transmission and limit data sharing to what is necessary to operate the site.

Security

We take reasonable technical and organisational measures to protect information submitted through our forms. No online transmission is completely secure; please avoid sending sensitive financial or identity documents via the website contact form.

Marketing communications

If you subscribe to our newsletter, we send occasional design tips and project news. You may unsubscribe at any time using the link in each email or by contacting us directly. We do not send unrelated third-party advertising through our mailing list.

Changes to this policy

We may update this privacy policy when our services or legal obligations change. The “Last updated” date at the top of this page shows the latest version. Material changes will be reflected here; continued use of the site after updates constitutes notice of the revised policy.

Contact

For privacy-related questions, contact us at [email protected] or +27 72 791 4605 / +27 72 264 5720.